Privacy and Policy

Our Privacy and Policy Statement

Privacy Statement The Converging World is committed to protecting your privacy and security. Whenever you provide personal information, we will treat that information in accordance with this policy, current UK Data Protection legislation and Internet best practice. If you have any queries about this statement please contact The Converging World, V-Shed, Canons Way, Bristol, BS1 5UH or email Data Protection You can use almost all the features of this site without disclosing any personal information. A few optional features, such as registration and application forms will ask you to provide some personal information. This information will only be used by The Converging World. What information does The Converging World collect? The types of information collected might include names, e-mail address, postal address, telephone number, fax number and if you make a donation credit/debit card details. How do we use this information? The Converging World uses the information we collect about you to help us with understanding more about how our site is used and to be able to send you communications that may be of interest to you, either electronically or otherwise. You can opt out of receiving direct marketing messages at any time by contacting The Converging World directly. We will comply with any opt out requests promptly and without question. Do we use 'Cookies'? 'Cookies' are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. Essentially it takes the form of a small text file deposited on your computer's hard drive.At present The Converging World website does not use 'cookies'. With Whom does The Converging World share your information? As a general rule, The Converging World will not disclose any of your personally identifiable information, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. Your consent By providing us with your personal data you consent to the collection and use of any information you provide in accordance with the above purposes and this privacy statement.You also consent to our transferring your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure your information is protected. How does The Converging World protect my personal identifiable information? The Converging World is committed to taking reasonable steps to protect the individual identifying information that you provide to us.Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, The Converging World cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems What is The Converging World's policy on allowing me to update, correct, or delete my personally identifiable information? You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected.If your personal details change, please help us to keep your information up to date by notifying us at The Converging World, V-Shed, Canons Way, Bristol, BS1 5UH or email What about children's privacy? The safety of children is very important to us. If you are aged under 16, please ensure you obtain your parent/guardian's consent before sending any personal information to this website, Language Policy The Converging World has a global remit but our standard working language is English. Refund and Cancellation PolicyThe Converging World is unable to refund or cancel any donations that are made via our online donations mechanism. Donations Policy The minimum donation we are able to accept is £2. We do not have a maximum donation limit. Complaints PolicyWe (The Converging World) are committed to being open and honest in all our dealings with our donors and customers. Sometimes however even we can get it wrong and it is important that those who give us support in any way have access to an accredited means of making a complaint and that this can be, if necessary, examined by an outside agency. In this case the investigation and resolution of complaints which cannot be settled at a local level will be carried out by the Fundraising Standard Board (FRSB). Download our full complaints policy here We reserve the right to amend this privacy statement and any of our policies. If we do so, we will post notice of the change on our website and you will be deemed to have accepted such changes.